Pricing
Usage-Based Pricing That Scales
Choose the perfect plan for your business. Transparent pricing based on AI conversations. Start with a 14-day free trial.
Starter
$29per month
Perfect for small teams getting started with AI-powered support
1,000 AI conversations/month
1 website widget
1 escalation destination (Slack or Email)
Basic dashboard analytics
Community support
Embeddable chat widget
95% AI accuracy
15-minute setup
Advanced analytics
Multiple escalation destinations
API access
White-label options
Most Popular
Pro
$99per month
Ideal for growing businesses that need advanced AI capabilities
10,000 AI conversations/month
Up to 3 website widgets
Multiple escalation destinations
Advanced analytics (confidence, deflection, CSAT)
Priority email support
API access
Hybrid RAG search engine
Smart escalation system
Team collaboration tools
Site-specific analytics
Real-time performance metrics
Export capabilities (CSV/JSON)
White-label widget
Unlimited widgets
Team role management
Agency
$299per month
Agency-ready solution with white-label capabilities and team management
50,000 AI conversations/month
Unlimited website widgets
Unlimited escalation rules & destinations
White-label widget (branding removed)
Team seats & role management
SLA + premium support
Multi-site management
Agency-ready multi-tenancy
Advanced team permissions
Client management dashboard
Custom domain support
Priority integration support
Dedicated infrastructure
Custom integrations
Enterprise
Custom
Comprehensive solution for large organizations with custom needs
>50,000 AI conversations/month
Dedicated infrastructure
Custom integrations (Teams, Jira, Zendesk, Freshdesk)
Security & compliance (SOC2, HIPAA)
Dedicated success manager
Multi-region deployment
Custom training & onboarding
Enterprise billing with custom terms
Advanced security features
Data residency options
Custom SLA guarantees
24/7 dedicated support
Advanced audit logging
Custom API development
White-glove implementation
Compare Plans
See exactly what's included in each plan to make the best choice for your business.
Features | Starter | Pro | Agency | Enterprise |
---|---|---|---|---|
Core AI Features | ||||
AI Conversations/Month | 1,000 | 10,000 | 50,000 | Unlimited |
Hybrid RAG Search Engine | ||||
95% AI Accuracy | ||||
Confidence Scoring | ||||
Smart Escalation System | ||||
Website Integration | ||||
Website Widgets | 1 | Up to 3 | Unlimited | Unlimited |
Embeddable Chat Widget | ||||
Multi-Site Management | ||||
Domain Verification | ||||
Escalation & Integrations | ||||
Escalation Destinations | 1 (Slack/Email) | Multiple | Unlimited | Unlimited |
Slack Integration | ||||
Email Integration | ||||
Microsoft Teams | ||||
Discord Integration | ||||
Custom Webhooks | ||||
Custom Integrations | ||||
Analytics & Reporting | ||||
Basic Dashboard Analytics | ||||
Advanced Analytics | ||||
Confidence Distribution | ||||
Site-Specific Analytics | ||||
Export Capabilities | ||||
Enterprise Analytics | ||||
Team & Access Management | ||||
Team Seats | Included | Unlimited | ||
Role-Based Access Control | ||||
5 Permission Levels | ||||
Activity Audit Logs | ||||
Advanced Team Management | ||||
Customization & Branding | ||||
Basic Widget Customization | ||||
White-Label Widget | ||||
Branding Removal | ||||
Agency Multi-Tenancy | ||||
Custom Branding | ||||
Developer & API | ||||
API Access | ||||
Webhook System | ||||
Developer Documentation | ||||
Custom API Development |
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