Get in Touch
Have questions about HelpNinja.ai? We're here to help. Reach out to our team and we'll get back to you quickly.
Sales Inquiries
Ready to transform your customer support?
sales@helpninja.ai
Customer Support
Need help with your existing account?
support@helpninja.ai
Partnerships
Interested in partnering with us?
partnerships@helpninja.ai
Media & Press
Press inquiries and media resources
press@helpninja.ai
Send us a Message
Office Locations
San Francisco
Headquarters123 Market Street, Suite 400
San Francisco, CA 94105
+1 (555) 123-4567
New York
456 Broadway, Floor 12
New York, NY 10013
+1 (555) 987-6543
London
789 Oxford Street
London W1C 1JN, UK
+44 20 7123 4567
Support Hours
For urgent technical issues, our AI-powered support is available 24/7 through your dashboard.
Need Immediate Help?
For existing customers, access our AI-powered support directly from your dashboard for instant assistance.
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Send us a message above.
How quickly do you respond to inquiries?
We typically respond to all inquiries within 24 hours during business days. Sales inquiries often receive responses within 2-4 hours.
Do you offer phone support?
Yes, phone support is available for Enterprise customers and during scheduled calls for prospects. Contact us to schedule a call.
Can I schedule a product demo?
You can schedule a personalized demo through our contact form or by clicking the 'Schedule Demo' button on any page.
What's the best way to report a bug?
For technical issues, please use the support portal in your dashboard or email support@helpninja.ai with detailed information about the issue.